NIHB‑Covered Counselling Services for First Nations & Inuit Clients

The Non‑Insured Health Benefits (NIHB) program provides mental‑health counselling at no up front cost to eligible First Nations and Inuit clients. Kristen Parselias is an approved NIHB mental‑health provider, offering confidential support for addiction, trauma, and overall mental wellness. Our clinic provides a safe, compassionate space for healing, whether you’re beginning your recovery journey or continuing long‑term support.

Who Is Eligible

  • Status First Nations

  • Inuit recognized by an Inuit land claim organization

  • NIHB coverage includes mental‑health counselling with an approved provider

  • No referral required for Kristen’s provider type

If you’re unsure about your eligibility, we can help you confirm it during booking.

What Services Are Covered

  • Addiction counselling — support for substance use, cravings, and recovery

  • Trauma‑informed therapy — gentle, paced work that honours your lived experience

  • Relapse prevention — tools, strategies, and ongoing support

  • Mental‑health support — anxiety, depression, stress, grief, and more

  • Family support — strengthening relationships and communication

  • Virtual or in‑person sessions — flexible options to meet your needs

All services listed above are fully covered for eligible NIHB clients.

About Kristen Parseilas

Kristen Parseilas is a registered mental‑health professional with extensive experience supporting Indigenous clients through addiction recovery, trauma healing, and mental‑health challenges.

Her approach is:

  • Trauma‑informed

  • Strength‑based

  • Culturally respectful

  • Grounded in compassion and collaboration

Kristen is an approved NIHB provider and can bill sessions directly through the program.

Transportation Support

Eligible clients from Six Nations may be able to access transportation to our Burlington clinic through Six Nations Medical Transportation.

Important details:

  • You must have Status

  • You must have an approved appointment

  • Transportation is arranged directly through Six Nations Medical Transportation

  • Phone: 519-445-0410

(We provide this information for convenience only and do not speak on behalf of the service.)

Cultural Safety Statement

We are committed to providing culturally safe, respectful, and non‑judgmental care for all Indigenous clients. We honour Indigenous healing traditions, recognize the impacts of intergenerational trauma, and work collaboratively to ensure your counselling experience feels grounded, empowering, and safe.

Contact Now

FAQs

Is counselling really free?

Yes. NIHB fully covers mental‑health counselling for eligible First Nations and Inuit clients.

Do you offer virtual sessions?

Yes. Virtual sessions are available and fully covered by NIHB.

Do I need a referral?

No referral is required to see Kristen under NIHB.

Can I get transportation?

Clients from Six Nations may be eligible for transportation through Six Nations Medical Transportation. Call 519‑445‑4417 to inquire